Privacy Policy

Ilunga Furnitures

Last updated: 23rd January 2026

Ilunga Furnitures respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit an inquiry.

1. Information We Collect

When you use our website, we may collect the following information:

• Full name

• Phone number

• Email address (if provided)

• Furniture inquiry details (such as furniture type, quantity, description)

• Uploaded images (design references, sketches, or photos)

• Any other information you choose to provide through our forms

2. How We Use Your Information

We use the information you provide to:

• Respond to furniture inquiries and orders

• Prepare quotations and timelines

• Communicate with you about your request

• Understand customer needs and improve our services

We do not use your information for unsolicited marketing or sell it to third parties.

3. How Information Is Collected

Information is collected when you:

• Fill in an inquiry or order form on our website

• Upload images or documents

• Contact us via email or phone using details on our website

Form submissions are delivered directly to our official email address for processing.

4. Image Uploads

If you upload images to our website forms:

• Images are used only to understand your furniture request

• Images are treated as confidential

• Images are not shared publicly or used without your permission

5. Data Storage and Security

• Submitted information is stored securely in our email system

• We take reasonable steps to protect your information from unauthorised access

• Access to inquiries is limited to authorised personnel only

6. Sharing of Information

Ilunga Furnitures does not share your personal information with third parties except when required by law or with your explicit consent.

7. Cookies and Website Analytics

Our website may use basic cookies or analytics tools to:

• Improve website performance

• Understand how visitors use our website

These cookies do not collect personally identifiable information.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Withdraw your consent for us to use your information

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

Ilunga Furnitures may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Ilunga Furnitures Limited

📧 Email: mwambap675@gmail.com

📞 Phone: +260 975 149 815